And the hits just keep on coming…
As if we needed another case in point why we continue to be amazed that all retailers are not utilizing the kind of services IPMS offers, this article (Study Sees Average Shopper Not Finding at Least One Item, Supermarketnews.com, December 19, 2008) and the referenced Study “What’s the Deal With Out-of-Stocks” should make it clear. With the primary benefit being labor savings and shelf integrity, an effective shelf strip program, like the retailer specific programs we offer, make identification of these “holes” immediate and resolved just as fast. There should never be an occasion where the item is on-hand at the store and not on the shelf. Likely the “hole” was faced over the night before and the restocking crew couldn’t locate where the item goes, so it goes back.
If there was ever a good time for a retailer to look at an effective shelf strip program, now is it. In today’s economic climate it is hard enough getting your customers into the store, but to have them leave without the item they wanted because it wasn’t on the shelf should not be the reason sales are down.
At this point, there continues to be a common theme, execution at the store is paramount and this includes making it easy for store associates to consistently locate the “home” of every product the store receives, keeping it full and assuring your customers leave with everything they came in for.
Contact IPMS today to learn how we can help you achieve flawless execution of your strategic plans at the store, reduce labor by 40-60%, improve your sales (7-11%) and improve customer satisfaction.
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